1. Introduction

This Cancellation Policy outlines the terms and conditions for canceling services or bookings with [Sther Travels & Tours](https://sthertravelstour.com/) (“we,” “our,” or “us”). By booking our services, you agree to the terms outlined in this policy.

2. Cancellation by the Customer

– Cancellation Timeframe: To cancel a booking, you must notify us at least [number] days in advance. Cancellations made within [number] days of the scheduled service or departure may incur additional charges.

– Cancellation Fees:

– More than [number] days before the service: [Percentage]% of the total amount paid will be refunded.
– [Number] to [Number] days before the service: [Percentage]% of the total amount paid will be refunded.
– Less than [number] days before the service: No refund will be issued.

– Non-Refundable Deposits: Some bookings may require a non-refundable deposit. This will be clearly stated at the time of booking.

– No-Show Policy: If you do not show up for your scheduled service without prior notification, no refund will be issued.

3. Cancellation by Us

– Service Changes or Cancellations: We reserve the right to cancel or modify services due to unforeseen circumstances, such as weather conditions, safety concerns, or operational issues. If we cancel a service, you will be offered a full refund or an alternative date for the service.

– Notification: We will notify you as soon as possible if we need to cancel or change your booking. In such cases, we will provide you with options for a refund or rescheduling.

4. Refund Process

– Processing Time: Refunds for canceled bookings will be processed within [number] business days of the cancellation request. Refunds will be made to the original payment method.

– Currency: Refunds will be issued in the same currency as the original payment. Any currency conversion fees will be borne by the customer.

5. Contact for Cancellations

To cancel a booking or inquire about our cancellation policy, please contact us at [Contact Email Address] or through our website’s contact form. Be sure to include your booking reference number and any relevant details in your request.

6. Changes to This Policy

We may update this Cancellation Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our cancellation terms.

7. Contact Us

If you have any questions or concerns regarding this Cancellation Policy or need assistance with a cancellation, please contact us at contact@sthertravelstour.com or through our website’s contact form.